Effective Date: 01 January 2024

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Welcome to Live1World. Your privacy is important to us. This Privacy Policy explains how LIVE1 World Ltd (“Live1World”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you use our website at www.live1world.com (the “Website”) and our mobile application (the “App”), available on the Apple App Store and Google Play Store.

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LIVE1 World Ltd is a company registered in the United Kingdom, and we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR where applicable, and relevant international privacy laws.

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1. Data We Collect
We may collect and process the following categories of personal data:

 

a) Information You Provide Directly
Name, email address, phone number

Billing address, shipping address, and payment details

Lifestyle preferences and membership information

Communications sent to us, including customer support requests

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b) Information We Collect Automatically
Device information (e.g., model, operating system, browser type)

IP address and geolocation (with permission)

Usage data and activity logs (pages visited, features used)

Cookies and similar tracking technologies (see Cookie Policy)

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c) Information from Third Parties
Authentication and login data via social platforms (e.g., Apple, Google, Facebook)

Referrals or affiliate marketing sources

Payment processors and analytics providers

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2. How We Use Your Data
We use your data for the following purposes:

To provide and manage our services and membership offerings

To process transactions and manage billing

To improve Website and App functionality and experience

To personalise recommendations and offers

To send service-related communications and marketing (with consent)

To ensure security, fraud prevention, and compliance with legal obligations

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3. Legal Bases for Processing
We rely on the following legal bases under the UK GDPR:

Contractual necessity – to provide the services you've requested

Legitimate interests – for improving services, marketing, and analytics

Consent – for sending marketing messages and using cookies (when applicable)

Legal obligations – for tax, anti-fraud, or regulatory compliance

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4. How We Share Your Data
We may share your personal data with:

Trusted service providers (e.g., hosting, payment processors, analytics, customer support)

Third-party partners for marketing and advertising (with consent)

Legal and regulatory authorities if required by law

Buyers or investors in connection with a business transaction or merger

We do not sell your personal data.

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5. International Data Transfers
As a global business, your data may be transferred to and processed in countries outside the UK or European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or UK IDTA, where applicable.

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6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. After that, data will be securely deleted or anonymised.

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7. Your Rights
Subject to applicable law, you have the following rights:

Access – Request a copy of your personal data

Rectification – Correct inaccurate or incomplete data

Erasure – Request deletion of your personal data

Objection – Object to processing based on legitimate interests

Restriction – Request restriction of processing

Portability – Request transfer of your data to another provider

Withdraw consent – For processing based on consent

To exercise your rights, please contact us at contact@live1world.com

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8. Marketing Communications
You can opt in or out of marketing at any time:

Via your account settings

By clicking the “unsubscribe” link in our emails

By contacting us directly

We will never send you unsolicited marketing without your consent.

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9. Data Security
We implement robust technical and organisational measures to protect your data from unauthorised access, disclosure, loss, or destruction. This includes encryption, secure data storage, and regular security reviews.

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10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

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11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and if significant, we will notify users via email or in-app notification.

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12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

LIVE1 World Ltd
Email: contact@live1world.com
Registered Address: 72 Cardigan St, LU1 1RR
Website: www.live1world.com